Dear Friends,
The webmaster has tried a few more things to attempt to fix these issues. Here’s what she’s said:
For the missing forum posts, I disabled another spam filter. It’s also possible your comment moderation settings have been affecting the forum, so I made a change to them – since Nigel said his posts went into pending after some details like IP address changed, it’s possible the comment setting was having an effect. If you’re really eager to lower the chance this happens again, I could also disable the last spam filter – Akismet. Akismet does put things in pending if their server doesn’t respond or a paid account lapses. However, in my experience this is pretty rare, and disabling Akismet would be opening the floodgates. So my default tactic is to be cautious. If even disabling Akismet doesn’t work, I’ll just have to do a lot more troubleshooting and research, which will take time.
For the other issues of freshness and things showing up or disappearing, I disabled a bunch of caching. I should warn you that this might slow the forums down for people. Please have them report back on whether this is an improvement. If the latest poster notices still aren’t current, I could do more troubleshooting. Again, I do low hanging fruit first, and time intensive things as a last resort.
I’m supportive of her tactics. I’m not keen to see the last spam filter removed so if things improve that will be a relief. I’m also in favour of her tackling the “low hanging fruit” first as her time is our money! All we can do is keep monitoring things. Please keep your error reports coming to this thread.
Cheers,
Kathleen